As you probably know, hackers and scammers are a problem for everyone on the internet. 2-step login is the best way to help to keep your Tryst.link account safe! To log into your account, you'll need to enter your password AND use either a code from an authenticator app OR a security key/passkey from your device.
2-step login is mandatory for all Tryst.link provider accounts. Setting it up might feel a bit tricky, but we can help! Here’s some information about 2-step login methods, with links to step-by-step guides for setting these up.
Authenticator app
An authenticator app generates a new code every 30 seconds. When logging into your account, you enter your regular password then enter this unique code.
Commonly-used authenticator apps:
-
1Password
-
Authy (iOS, Android)
- Google Authenticator (iOS, Android)
- Microsoft Authenticator (iOS, Android)
- FreeOTP (iOS), (Android)
If you use an Android or Google device, an authenticator app is often the easiest 2-step login method to set up.
How do I set up an authenticator app for 2-step login?
Security key/passkey
A security key is a physical hardware item (such as USB stick or NFC chip) that you can use to log in.
Common types of security keys:
A passkey allows you to use the security features built in to your device (such as fingerprint or facial recognition).
Common types of passkeys:
- Touch ID or Face ID on iOS devices and newer Macbook models
- Biometric sensors (fingerprint, iris scanners, etc) on some Android devices (such as Google and Samsung phones)
If you're an iOS user (eg, Apple devices), a passkey is often the easiest 2-step login method to set up.
How do I set up a security key/passkey for 2-step login?
Tryst.link allows you to set up multiple security keys/passkeys with your account. When logging into your account, you enter your password then use the security key device or passkey feature to complete the sign-in process.
Create a backup authentication method!
Many authenticator apps sync to the cloud. This means you can install Authy or 1Password or Google Authenticator on multiple devices and they all stay in sync. If you lose access to your app on one device, you can use the other device instead to gain access to your Tryst.link account. Passkeys can also be added to multiple devices or password managers. It's also a good idea to have more than one security key to protect against damage or loss.
What happens if I lose all my authentication methods?
Raise a new support ticket and our Access Team will assist you.