My IP is banned, what do I do?

Oh no! In our efforts to combat spam on Tryst we can sometimes end up blocking IPs for legitimate users as well. We don't want that to be the case though so please raise a new request and let us know the IP address that is being blocked so we can take a look.

Common causes

The most common way that a legitimate IP gets banned is when spammers use a popular VPN provider to try and connect to Tryst. This can cause other users of the same VPN provider to also get blocked from accessing Tryst.

If you are using a VPN to access Tryst, let us know the IP that got blocked, and then try another server option from your provider. There is a good chance other IP addresses the provider uses aren't going to be blocked so you can get onto Tryst sooner while we look into your report.