My IP is banned, what do I do?

Oh no! Our efforts to combat spam on Tryst can sometimes get in the way of legitimate users. We'd like to sort this out for you, so pleaseĀ raise a new requestĀ and let us know the IP address that is being blocked.

Common causes

When a legitimate IP gets banned, it's usually because spammers use a popular VPN provider to try and connect to Tryst. This can cause other users of the same VPN provider to also get blocked from accessing Tryst.

If you are using a VPN to access Tryst, let us know the IP that got blocked, and then try another server option from your provider. There is a good chance other IP addresses the provider uses aren't blocked, and you can get onto Tryst sooner while we look into your report.